Cookie Policy

We use cookies on this website to improve performance and enhance the user experience, within our website and our chat functions. This policy explains how we do that.

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website to recognise your device the next time you visit. We use the term "cookies" in this policy to refer to all files that collect information in this way. There are many functions cookies serve. For example, they can help us to analyse how well our website is performing, or remember choices you have made, for example clicking to remove the cookie notification so it is not displayed the next time you visit this site on the same device.

What sort of cookies does this website use?

Our cookies are used for the following functions:

Essential Cookies

Some cookies are essential for the operation of this website. For example the shopping cart contents are stored in a cookie while you browse the site.

Performance Cookies

We utilise cookies to analyse how our visitors use our website and to monitor website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages.

Functionality Cookies

We use functionality cookies to allow us to remember your preferences. For example, cookies save you the trouble of typing in your username every time you access your account area (if enabled) and recall your customisation preferences from the database such as address details at the checkout. No personal details are actually stored in the cookie itself.

How can you manage cookies? 

Most browsers allow users to control and manage cookies by allowing them to choose their preferences under the Settings or Preferences tab of the respective browsers. However, please note that if you disable cookies, some features may not work as desired and may provide unsatisfactory results.